Testimonial – Sreekanth Kumar
When Edelweiss Tokio needed a partner to digitize and streamline our insurance document processing, OpenFirms rose to the challenge of one of the most complex integration projects in the Indian insurance sector. They transformed our manual, paper-heavy processes into an intelligent digital workflow that processes 50,000+ policies monthly.
The complexity of integrating with our core financial systems, including policy administration, claims processing, and actuarial platforms, required deep technical expertise. OpenFirms’ team demonstrated mastery in handling sensitive financial data, ensuring compliance with IRDAI regulations while achieving seamless data flow across 12 different systems.
Their OCR and intelligent document processing solution reduced policy issuance time from 7 days to 4 hours. The automated underwriting rules engine they implemented improved risk assessment accuracy by 40%. Most importantly, their solution scaled effortlessly as we grew from 50,000 to 500,000 policies.
What impressed our board was OpenFirms’ understanding of insurance domain complexities—from regulatory compliance to actuarial calculations. They didn’t just deliver technology; they delivered business transformation that improved our combined ratio by 8 percentage points.