Testimonial – Cindy Klein
Leading digital transformation for Europe’s largest retail group required a partner with exceptional capabilities. OpenFirms exceeded every expectation in orchestrating transformation across our portfolio including Lidl, Kaufland, PreZero, and Schwarz Produktion.
They unified disparate technology stacks across 30+ countries, creating a digital platform that serves 500 million customers annually. The enterprise data lake they architected processes 100TB daily, providing real-time insights that drive strategic decisions across all business units.
OpenFirms’ approach to change management was masterful—they understood that transforming a 500,000-employee organization requires more than technology. Their digital adoption framework achieved 95% user adoption within six months, unprecedented for a transformation of this scale.
The integrated digital ecosystem has delivered €2 billion in efficiency gains through optimized operations, improved customer experience, and data-driven decision making. OpenFirms demonstrated that even the most complex, multinational organizations can be transformed when technology is applied strategically. They’re not just consultants—they’re transformation architects who understand both technology and business at the deepest levels