Testimonial – Mustafa Mohammed
OpenFirms transformed Oman Arab Bank’s operations through a sophisticated digital workflow management system that seamlessly integrated with our Temenos T24 core banking platform. This wasn’t just a technology upgrade—it was a complete reimagination of how a modern bank operates.
Their solution automated 80% of our back-office processes, reducing transaction processing time by 65% while maintaining the highest security standards required in banking. The integration complexity was immense—connecting treasury, trade finance, retail banking, and risk management systems while ensuring zero downtime during migration.
What distinguished OpenFirms was their deep understanding of banking regulations in the GCC region. They ensured our digital workflows were compliant with Central Bank of Oman requirements while being flexible enough to adapt to regulatory changes. The real-time reporting dashboard they developed gives us unprecedented visibility into operations.
The ROI has been exceptional—operational costs reduced by 40%, customer satisfaction scores increased by 35%, and we’ve been recognized as Oman’s most innovative bank. OpenFirms proved that digital transformation in banking isn’t just about technology—it’s about reimagining customer experience while strengthening risk management.