Muscat Overseas Group’s digital transformation across our diversified portfolio—spanning logistics, manufacturing, and trading—required a partner with exceptional versatility. OpenFirms delivered a unified digital platform that connects 15 business units across 8 countries while maintaining each unit’s operational uniqueness.
They implemented an enterprise service bus that processes 5 million transactions daily, enabling real-time visibility across our supply chain from manufacturing to final delivery. The predictive analytics platform has improved demand forecasting accuracy by 70%, reducing inventory costs by $20 million annually.
OpenFirms’ solution handles the complexity of multi-currency, multi-jurisdiction operations while ensuring compliance with varying international trade regulations. The digital collaboration platform they built connects 5,000 employees, improving decision-making speed by 60%.
Their understanding of conglomerate dynamics—balancing central control with business unit autonomy—was crucial to success. The transformation has increased group EBITDA by 25% through operational efficiencies and new digital revenue streams. OpenFirms didn’t just digitize our operations; they reimagined how a modern conglomerate creates value through technology