Testimonial – Bastian Koch
Takko Fashion’s transformation from traditional retail to omnichannel leader was orchestrated brilliantly by OpenFirms. They unified our online and offline experiences across 2,000 stores in 17 countries, creating a seamless customer journey that increased revenue by 40%.
Their mobile application became our fastest-growing channel, generating 30% of digital revenue within 18 months. The complex retail integrations they managed—connecting POS systems, inventory management, supply chain, and customer service—required exceptional technical coordination.
OpenFirms understood that fashion retail requires speed and agility. Their solution reduced time-to-market for new collections by 50% through automated merchandising workflows. The AI-powered recommendation engine increased average order value by 35%.
What sets OpenFirms apart is their ability to balance technical excellence with creative digital experiences. They transformed Takko from a traditional retailer into a digital-first fashion brand while preserving our core identity. The platform they built handles Black Friday traffic spikes of 1000% without any degradation in performance.”