Testimonial – Ravi Nair
The Lidl and Kaufland customer data unification project was one of the most complex data transformation initiatives in European retail. OpenFirms successfully harmonized data from 11,000+ stores across 32 countries, processing 50TB of customer data daily while maintaining GDPR compliance.
Their expertise in handling multi-language, multi-currency, and multi-regulatory environments was exceptional. The real-time data pipeline they architected processes 2 billion transactions monthly, providing unified customer insights that drive our personalization strategies across all channels.
The challenge wasn’t just technical—it required deep understanding of European retail dynamics, varying consumer behaviors, and complex legal frameworks. OpenFirms’ solution improved our customer segmentation accuracy by 60% and increased cross-brand purchase behavior by 25%.
OpenFirms isn’t just a technology vendor; they’re a mission-critical partner in our public health infrastructure. Their deep domain expertise, coupled with cutting-edge technical capabilities, has directly contributed to saving thousands of lives across Maharashtra.”