Testimonial – Stephen Chatham
The Executive Centre’s transformation from a traditional serviced office provider to a digitally-enabled workspace innovator wouldn’t have been possible without OpenFirms’ visionary approach. When we engaged them in 2007, our ambitious goal was to create a seamless digital experience across 30+ locations in Asia-Pacific.
OpenFirms delivered a comprehensive digital transformation that exceeded our expectations. The web portal they developed became the cornerstone of our client engagement, handling 10,000+ member interactions daily. The mobile application, launched when mobile-first was still emerging, gave us a significant competitive advantage. Their e-commerce integration streamlined our booking process, increasing conversion rates by 45%.
What set OpenFirms apart was their strategic thinking around our Cisco Systems integration. They didn’t just implement technology; they reimagined how premium workspace services could be delivered digitally. The unified communications platform they architected supported our expansion into 15 new markets.
Their digital marketing initiatives, including advanced analytics and personalization engines, increased our digital lead generation by 300%. Even years after our formal engagement ended, the foundation they built continues to drive our digital strategy. OpenFirms understood that in the premium workspace industry, technology isn’t just support—it’s a differentiator